Last Updated On March 13, 2023
Information We Collect:
We will collect and process the following personal information about you:
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Creating customer accounts
Manage customer orders
Manage customer accounts accounts
Customer feedback collection
Marketing / Promotional activities
Note: For our SMS marketing program, we will only ever opt you in after you have given express consent. Your phone number and SMS opt-in status will be managed in our marketing platform. Upon opting in, we will occasionally send you marketing messages via SMS for exclusive promotions and early access to campaigns. You will always have the option to opt-out by texting “STOP” to any of our messages.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Payment recovery services
Data collection & process
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Retention Of Your Information:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at firstname.lastname@example.org. We will respond to your request in accordance with applicable law. You can also opt out of marketing communications by clicking the Unsubscribe link in our marketing emails.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third-Party Links & Use Of Your Information:
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Hem Design Studio Inc., c/o CliftonLarsonAllen 222 Main street, Suite 200, email: email@example.com. We will address your concerns in accordance with applicable law.